Performance management

All too often, people want to be promoted in order to get the word ‘manager’ on their business card or to tell their loved ones that they have been promoted!

This session will enlighten managers and equip them with the thinking needed to become the manager that makes things happen in your business (as opposed to being the manager who doesn’t know what’s happening or watches it happen!)

They will explore the importance of measurement and we will demystify KPIs as well as opening their eyes to powerful activity measurements that will improve candidate sourcing, business development and job taken to jobs filled ratios.

Crucially, this session will equip managers with a coaching style to their weekly one-to-one meetings as well as enabling them to hold people to account in a constructive way.

During this session, delegates will learn:

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• The three types of manager

• Setting World Class Standards and ensuring they are met

• Powerful activity targets tailored to your business

• How to set targets and KPIs that have personal meaning to your staff

• Get organized! – What gets measured gets done

• Use KPIs like a ‘a recruitment doctor’

• Managing Under Performance: Taking charge of mediocre team members

• Managing Top Performers: How to inspire top performers to give more

• 1-to-1 meetings – NOT  b******ings

• Feedback and Coaching: Delivering effective feedback

• Complimentary recruitment-specific management diagnostic – why the secret of becoming an exceptional manager is in your own hands

You’ll know you’ve got it when you can…

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• Make key mindset changes that are essential for all good managers

• Remove resistance to change by ‘buying-in’ recruiters rather than ‘telling them what to do’

• Set performance standards

• Conduct effective one-to-one meetings

• Hold staff accountable for agreed actions

• Pinpoint further management development need via our recruitment-specific management diagnostic